Some Frequently Asked Questions
How long does it take you to ship your products ?
We ship products to PAN India by reputed couriers. Shipment transit time is ~3-5 business days in metro cities and 5-7 business days in non-metro cities. We prioritize all our orders through global logistic partners Blue Dart, Delhivery, DTDC etc.
Do you provide demo for your products ?
Yes, you can call our customer support and they will be happy to guide you through all the aspects of our product and provide answers to all your queries.
What is the warranty for your coffee machine ?
We provide a warranty of 1 year from the date of purchase. Kroff Coffee Machines are built to work for several years providing you the same quality of coffee as on Day 1.
Do you have a money-back guarantee ?
We believe the Kroff is the best capsule coffee machine on the planet. If you disagree, or not satisfied for any reason, please contact us at our support and we would be happy to resolve your query.
What is the warranty for your coffee machine ?
We provide a warranty of 1 year from the date of purchase. Kroff Coffee Machines are built to work for several years providing you the same quality of coffee as on Day 1.
How are you able to charge less than the other guys?
Here at Brillio, we source very carefully and manufacture ourselves. Which means we can cut out the middle men and sell these powerful machines directly to you, with minimal markup.
Do you offer free shipping?
We sure do! We ship fast and free throughout India, with rare exceptions.